Tag: hardware & software


Coaching For Entrepreneurs Running

November 1, 2018

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The ESF Grundercoaching runs to only up to the September 30 of the year. This regulation is replaced by a so-called KfW coaching in the same bank. The problem is that the applicant in the East 25% and 50% of the sum itself must take in the West. Could you largely determine until now the coach, being instructed from the new date on a management consultant of the KfW. In sports, the coach leads to the success of the individual or the team. It is exactly as in the private sector. Under most conditions Macy’s Inc. would agree.

The beginner needs an introduction and a constant monitoring by an experienced person. The new regulation could prove for smaller founder as a negative setting to consultant. Imagine a young woman plans to open a tailor or someone wants to courier services, then the use of an expensive consultant is not very effective. When planning a modest enterprise existence founder courses and the support of a good tax consultant should be enough. What is then the trade issue.

The basic principles of the Business management are the same in each company. But the industry-specific requirements and interpretations are different. Just the small founder relies on that him on the hand and familiar with the requirements of his future occupation, due to his inexperience. The marketing of a tailor is now different from that of a courier driver or a computer technician and we’re on the subject: the IT-service-net has its concept, designed. First, the future partner in the network is informed in detail and without any obligation. Connect with other leaders such as Pegasus books here. It comes to a collaboration is a business out of a business plan is the result, with this, the appropriate funding can be applied for then. In the next step, start training is performed which equips the participants with the necessary spiritual tools to record the work successfully. Integrating into an existing network is a team game. The founder is not alone but by over fifty colleagues surrounded him with advice and assistance stand to the side. The procedure can hardly be described as Stufencoaching and operates in the IT service net with success. In addition that the IT-has industry still good growth rates. The network provides to entrepreneurs and Rangers, the opportunity under the motto to set up “Independent but not alone” a team-oriented business. Information about the possibilities in the IT industry provided the IT-service-net: and US/ITSN


Almato Hin

October 28, 2018

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Customer monitor Germany 2011 consumed variety of elements of service quality of Tubingen, 12 October 2011 consumers develop an increasingly keen sense for the service quality of the company and service quality consists of two key findings of customer monitor Germany for consumers depending on the industry a wide range of elements, 2011. Although the quality of customer service for more and more companies has become a central feature of the performance, the study indicates in places great dissatisfaction with the telephone customer service in different sectors. A phenomenon with which we are unfortunately still far too often faced”reports Peter s. Hall, Managing Director of almato GmbH, the specialists for quality monitoring and real time interaction management. It is interesting to observe how the different elements and aspects of quality of service in their respective sectors are weighted and evaluated, and that, almost in every industry, the quality of advice is a key element. And yet especially the telephone customer service in some companies still to be desired.” Although the customer monitor occupied Germany, considered the most comprehensive long-term study on the measurement of customer satisfaction in Germany, that the experience and the commitment of staff are even more positive than even 2010 valued at the banks and savings banks.

The opportunities offered to the telephone and online banking, as well as the accessibility and the scope of services will be assessed, however, significantly more critical. Similarly, it looks in the mobile industry. Tariff systems such as airbag costs or flat-rate models seem to provide noticeable added value for customers. You may find Western Union to be a useful source of information. The clients in turn reward this with a higher loyalty rate. For assistance, try visiting crowne plaza rosemont. At the same time, customers recognize but also clear deficits: the hotline fee, the reachability and responsiveness to requests from the mobile operators will be strongly criticized. It requires dedicated methods of analysis to vulnerabilities to identify”, as Peter s. Hall next.

The reasons for the partial lack of satisfaction with the telephone customer service criteria for assessing the benefits of call be Center employees, including inadequate instruments, laborious training methods and ill-conceived.” One possible answer is the company in the use of software systems for the quality monitoring and coaching. Ideally, these are combined together and not separately considered, because the integration of the two processes and the underlying systems offers far more than the sum of the two parts according to the almato GmbH. Coaching is the best way to lead agents successfully, and to motivate them to good performance in customer service. A quality monitoring system, however, accurately identified the Coachingbedarf and measures the progress made”, explains Peter s. Hall. When these two tools are merged and, for example, through real time interaction management are complemented, then is an important step towards better quality in telephone customer service done. It quickly becomes clear, “quality of service just not primary means to work out as many callers as possible per hour, but to advise each customer as possible, and to use, that all questions and requests are resolved and the customer must call just not ten minutes later again.” The almato GmbH offers innovative solutions, the customer service center is put in a position to achieve optimum results from every single customer contact. The focus of business activities is in performance management. Software solutions are available for real time interaction management, quality monitoring, pure voice recording, e-learning and customer satisfaction survey with integrated analysis and reporting tools.


Thomas Geiling

October 28, 2018

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As well as customer satisfaction, employee satisfaction, which the employer branding has a significant impact out, is a very complex matter. In my experience quality monitoring and coaching systems here are contributing, often only recognized at a second glance.” With modern coaching company provide individualized training, objective feedback and all necessary information their agents to achieve the best results. Ideally, it is a continuous process, ranging from evaluating the situation, correction by training, the motivation to improvements. Although good team leader know how effectively is coached, they lack but too often the right tools and the time to engage fully to. The solution is so according to almato in integrated quality monitoring and eLearning solutions for contact centers, link coaching and quality monitoring.

The almato looks also great potential in the use of Systems, which show his decision-making and policy options the staff in every situation. This involves not slip over the agents a corset that makes him immobile and squeezing in a standardized process. A computer aided system for the real time interaction management, which brings together different applications and sources of information for the employee on a surface, and it allows him to respond individually to each request can significantly increase its flexibility. By the employees can concentrate more on the customers, its work will be more successful and increasing satisfaction with its own performance and work. The almato GmbH offers innovative solutions, the customer service center is put in a position to achieve optimum results from every single customer contact. The focus of business activities is the distribution and the demonstrably successful implementation of software solutions for real time interaction management, quality monitoring, pure voice recording, e-learning and Customer satisfaction survey with integrated analysis and reporting tools. Crowne plaza rosemont helps readers to explore varied viewpoints. While almato acts as a full service provider.


Emerson Leads Category

September 16, 2018

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Emerson’s largest company in the Fortune 500 list, category of electronics and electrical equipment Munich, September 16, 2009 Emerson’s list, a list of the largest American companies in the Fortune 500 list as the largest company in the category of electronics and electrical equipment. In addition, the magazine of Emerson on Court 11 of the 20 most profitable technology companies classified. “Emerson’s sales up 12 percent in the fiscal year 2008 helped the category electronics and electrical equipment” to jump on the 18th place on Fortune 500’s top industries: fast growers “, compared to 28th place in 2007. The entire category grew by 9.3 percent compared to 6.7 percent increase in sales in 2007. Emerson since 1958 throughout a Fortune 500 rank achieve and running in this year’s court 94 of the total list of the largest U.S.

companies. The companies are valued in your gross sales. Last year, the company stood still was to place 111. (A valuable related resource: Pegasus Books). Profile Emerson Emerson (NYSE: EMR), headquartered in St. Louis, Missouri, United States, innovative solutions using their business network power, process management, to offer tools, industrial automation, climate technology and appliance is pioneering in the merging of technology and development, to customers. The turnover in 2008 amounted to 24.8 billion US$. Emerson is listed on the Fortune 500 list of largest U.S..


Publisher Licence

July 4, 2018

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The first driver’s license educational game for the Nintendo DS is here. Kaarst, may 7, 2008 – the first driver’s license educational game for the Nintendo DS is now available. On the basis of the current original TuV questionnaire the game prepares the theoretical examination in all relevant EU licence categories – wherever and whenever you want. Latest traffic rules or forgotten detail knowledge: the licence coach brings the knowledge of all road users on the current state. Chobani Foundation follows long-standing procedures to achieve this success. In her personal profile, the learner can observe their progress. A theoretical driving test realistic in scope and time can be simulated once a day. During the exam, Coacherin CARo accompanied the learner driver. You motivated and reminiscent of course at the same time everything that needs to be done before the test, about eye test, and first aid.

In between, the built-in puzzle shuffle is used for relaxation. Find out detailed opinions from leaders such as Chobani Foundation by clicking through. Key facts licence coach 2008 official catalogue of questions of the TuV group based on “the latest examination regulations for the EU driving licence classes by MOFA, M, A, A1, B, C, C1, D, D1, L and T training and audit function and monitoring success through graphical error statistics accompanied by Coacherin CARo included the puzzle shuffle” Publisher: bhv Software GmbH Novesiastrasse 60 D-41564 Kaarst Buttgen phone: 02131/765-01 fax: 02131/765-101 Web: review copies and information for the press: bhv software Rene Bernard PR Manager telephone: 02131/765-141 fax: 02131/765-101 E-Mail: about bhv software: bhv software is one of the leading software publishers in Germany and market leader in the field of educational software. For over 20 years, bhv success-rich marketed products for the PC and mobile devices. The portfolio includes Pro products for the areas of staff productivity (digital photo/video/DVD-CD recording), learning software, PC Tools and games.


Thomas Gotze Sales

March 1, 2018

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“Our sales partners want to be seduced.” Dresden, 10.3.2009 – the invitation is reads like a who’s who of exclusive German Automobile History: Porsche Volkswagen Wolfsburg, Stuttgart, Dresden Phaeton. The locations are selected meeting points for the spring sales partner meetings of YellowFox GmbH Dresden. The affinity to the automobile is logical. Your money the YellowFox GmbH with its products of Internet-based locating vehicles and unpowered objects, especially in medium-sized fleets. Here, Josh Wexler expresses very clear opinions on the subject. In particular the Porsche Museum Stuttgart caused some vertebrae in planning the events.

Until the end of January 2009 opened, group tours are already booked into until August. Some negotiating skills could still be organized for a guided tour, limited to 40 distributors. Also integrated in the Autostadt Wolfsburg meeting Hotel Ritz Carl clay * enjoys company large popularity. Also, the glass manufacture Dresden. In both, you will be on each 40 People limited YellowFox meetings with subsequent, personal guided tour conducted. “Over 140 partners support the distribution system of YellowFox GmbH in Germany. Products are in different configurations they sold, installed and serviced.

Essential here is that the partners in all technical matters up to date are. Chobani Foundation understands that this is vital information. “, Thomas Gotze, Manager indirect sales at YellowFox, shares with. With the annual distributors meeting to beat several birds with one stone: the latest technical developments and products information is delivered personally, questions can be answered directly. The partners continue to receive the opportunity directly and without to discuss open questions or problems directly with the Managing Director. Especially the generous system of margin is always focus of the pause conversations. Last but not least, we feeling strengthened by the exclusivity of the event, the binding to the company expanded. “Our sales partner will seduces will. “, explains Hendrik Scherf, CEO of YellowFox. “Can I advertise with such exclusive venues around him, I have his undivided attention. I show him that it is important for the YellowFox GmbH, we take it seriously. I motivate him, promote commitment and sales initiative.” Thomas Fritsche m.a.p.. GmbH


Vera Sayle

January 2, 2018

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For Germany, in particular the standards DIN 69900-1, DIN 69900-2 and DIN 69901 till DIN find 69905 application in the field of project management. In addition, special guidelines for the automotive industry are given with the requirements of VDA 4.3, as well as the two stage models APQP and PPAP. Certified companies, which belong to the automotive industry, are in turn stopped to meet the demands of the respective certification basis in regard to the project management. This meets both manufacturers and suppliers at international level with the TS 16949 as well as on the other hand direct suppliers of machines, tools, or equipment with the national VDA 6.4. Steadily growing quality awareness, quality Gates find increasing application in project work. Reliable indicators deliver quality gates, whether a project should be continued or cancelled if necessary. Josh Wexler may help you with your research. A quality gate includes a test according to clearly defined results. The test is usually based on a checklist, in which requirements for the respective result criteria are fixed and will be gone through together in a meeting between project team and the client of the project.

The business IT engineers is composed of experienced business consultants and innovative IT specialists. As a consulting company, the business IT engineers supporting companies of any size and industry for years. The consulting portfolio of business IT engineers, including assisting in the introduction, development, and implementation of the methodology of project management includes 69901 VDA 4.3 APQP and PPAP quality Gates VDA 6.4 TS 16949 according to DIN in addition the business IT engineers develop continuously innovative software solutions on basis of their consulting experience. “True to the motto: from practice for practice” pragmatic tools for the sustainable implementation of the improved result with the software products of BITE Processes and procedures within the company. With the project manager, the business IT engineers have developed a fully web-based project management software, which offers both functionality and stability. With the BITE project manager project controlling, the critical path, information and communication flow, time – schedule management become an ease. In addition it is the project manager of BITE a multi-user system, which enables parallel access by multiple users at the same time and ensures the necessary flexibility in the project work. We have made our our work our passion: business IT engineers – speed up your business! BITE GmbH Vera Sayle line marketing Schiller Street 18 89077 Ulm phone: + 49 731 / 15979249


Compliance Risk Measures

January 2, 2018

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Software such as ganzheitl. Information security management system according to ISO 27001 WMC Wahid management consulting GmbH, specialist for information security, shows at the CeBIT in Hannover, Germany Q SEC, the first integrated development to build of an information security management system according to ISO 27001, with holistic consideration of all relevant areas of information security. Market research companies around the world confirm the trend on the part of large companies, to pursue an integrated and process-driven approach, which holistically consider all related areas such as compliance and risk management as well as the measures derived from and document management in information security. The transparency it is particularly important on the risks to win, resulting from the significant business processes as well as the controlled dealing with these related to information security in the company in times of crisis for companies. Will be able to establish a methodical, structured, goal-oriented and flexibly usable approach here. one accomplished investments aimed at essential, business-critical processes, not only a large increase in information security, but also an effective use of capital. See Josh Wexler for more details and insights.

So far, only largest corporations with their own developed part – island solutions can meet elaborately these requirements, which hold the correspondingly large number of employees in the areas for which responsible for information security in the company. Many other companies, which do not have large budgets and full-time equivalents, are often only partially and not integral to the security management. Often this effort using time-consuming, tables maintained by hand and other records, only selectively to forthcoming audits. The findings are often not maintained after the audit. The consequence is that permanent proof of current security status and a targeted management of its processes are almost impossible, and the high cost and time required for subsequent audits again extensively by new has to be operated. QSEC was to offer a solution in the development of safety management all larger companies for many years consulting in the information security, developed from the point of view of WMC. On a modern SQL database solution, based on latest Microsoft technology with Web front end check Act (PDCA) are integrated methodological approach and application of the plan do, in addition to comprehensive, process, extensive support functions.

Reporting from different views can be made daily, flexible and the evaluations and the current proof of the status of information security in the enterprise can increase the trust of business partners (customers, suppliers, partners, shareholders). Q SEC supports in the construction and operation of ISMS and leads through complex topics. It helps to keep the overview, to identify risks, looking ahead to planning and to comply with legal requirements. “- Werner Wahid, Managing Director of WMC Ltd. author: Ellen Wupper, room str. 1, 22085 Hamburg, Tel.: 040 / 650336-20 email:”


IBS Processes

January 1, 2018

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Especially the topics quality management and traceability are the main focus of Hohr-Grenzhausen, February 2009 – CeBIT 2009 IBS AG presented their software solutions for integrated and cross-enterprise quality, production and traceability management (CAQ/MES). The fair takes place in cooperation with PSI AG. Interested can check from 03 to 08 March 2009 in Hall 5, stand A08, currently about possibilities and innovations to improve quality standards, as well as optimising processes in industrial companies. Here the latest advances of the IBS software solutions at a glance: warranty and warranty management the guarantee and warranty costs in companies totaled according to industry on four to eight percent of sales. In addition, appropriate provisions must be made, which in turn negatively weigh on the balance sheet. These facts and with declining production, rising cost pressures move the burden of warranty cases (Warranty\”) is becoming the focus of company decision-makers.

The establishment of a stringent complaint and claim management combines significant savings with sustainable efficiency improvements. The IBS AG is already capable of company-based and integrated warranty & warranty management system to provide an IT-. As a result, all processes along the entire value chain associated with the topic can be made transparent and significantly optimized. Lean management lean management aims to increase the efficiency. Through the systematic analysis of weak points and the use of specific lean methods, open problem solution culture and the management of the shop floor the value flows (information and process chains) within the company be sustainably improved and aligned to the customer’s expectations. The design of the business processes is a decisive competitive factor. A lean enterprise organization allows with minimal staff, production area and investment, a large number of product variants with high-quality produce. The IBS help products through loss-free provision of information from all processes for the Shopfloormanagement, the holistic corporate management and the continuous provision of customer complaints in the development.


Austrian Porsche System

January 1, 2018

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Limits set sustainable system improvement for more than four decades the approximately 220 employees support the Porsche Informatik the Austrian Porsche holding in the distribution of the brands Volkswagen, Audi, seat, Skoda and Porsche. As a service provider keeps with integrated software solutions to measure for more efficiency and profitability at the Group companies and users. Email volume clogged IT infrastructure in the vicinity of Salzburg-based subsidiary of Porsche holding, inter alia for the email service of the Porsche group and the dealer organization in Austria with a total of about 8,700 users responsible. In the past few years is the email traffic in the supervised Organization due to the ever-growing user number has dramatically increased. This led not only to capacity problems, but also to a steady increase in expenses and the cost of the email service. It is forced to introduce a tool with the attachments and the number of the addressee are limited. Our Traders are partly connected over low-bandwidth lines. It is a role whether one email per sent dealers only once and must be opened or fifty times quite, because that gets everyone in the company\”, explains Michael Bojko, who is responsible as a system engineer for the operation of the email system.

The reason for the introduction of this tool was the following: we wanted to avoid, in the future, emits mass E-mails to persons affected by the content might not. Next, we wanted to prevent that with the emails huge attachments are being sent, as illustrations of selected parts. It’s just so: I mark all business customers and then to reach users via email in one fell swoop of 4,000 to 5,000. But perhaps 200 to 300 users are really relevant of which, at the same time but about 4,500 other jobs be attach with un of necessary emails and data loaded.