But in particular the development of the service catalogue and a metrics cockpit for the control of the Division have quite significant portion. The approach of the project, to place a central instrument of governance, has proved correct, especially since now there is a completely natural approach to”, Germer is satisfied with the already achieved. However, are still not all goals are fully implemented. It is in the plans for 2010, to complete the “polluter pays” more equitable cost allocation and to complete procedures for continuous improvement processes. As well, key figures for secure sector comparisons are then prepared. But not enough, because in the meantime the goals have been written on. ITL is expanded by means of the newly built up know-how in the direction a business process orientation. This orientation is promoted also by the Executive Board and currently piloted in the form of medium-term planning for ICT-assisted flight dispatch services.
We aim that the ICT sector developed by 2013 to business enabler”, the airport’s Managing Director of Garvens the direction points. To do this, the first structure approaches are positioned currently already in the organization.” About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focuses on the integrated Support their customers in establishing a professional IT service management, with regard to the strategic, organisational and also operational aspects. This includes Exagon performance portfolio both consulting services such as extensive training. Customers include companies and institutions such as BASF, Bayer, the German Defense Ministry, DEKRA, Deutsche Bank, Heraeus, Hessian Centre for data processing, Postbank, T-systems, TuV Sud, Vodafone D2 and the German Woolworth. think factory group Bernhard Duhr Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-75 fax: + 49 (0) 22 33 61 17-71